Accreditation of Online Dispute Resolution Practitioners

Conflict Resolution Quarterly, Vol. 25, No. 3, 2005

U of Melbourne Legal Studies Research Paper No. 174

Posted: 5 Oct 2006

See all articles by Melissa Conley Tyler

Melissa Conley Tyler

University of Melbourne - Law School

Jackie Bornstein

University of Bradford

Abstract

The incorporation of ODR into the practice of dispute resolution creates the need to address issues of accreditation such as the qualifications of practitioners and standards of practice for resolving disputes online. This paper outlines models for accrediting practitioners and how this impacts on the emerging field of ODR, including case studies of accreditation systems introduced by ODR providers. This paper is based on research conducted for the Department of Justice Victoria (Conley Tyler, Bornstein and Bretherton, 2004).

Keywords: online, dispute, resolution, accreditation, practitioner

JEL Classification: J52, K40

Suggested Citation

Conley Tyler, Melissa and Bornstein, Jackie, Accreditation of Online Dispute Resolution Practitioners. Conflict Resolution Quarterly, Vol. 25, No. 3, 2005, U of Melbourne Legal Studies Research Paper No. 174, Available at SSRN: https://ssrn.com/abstract=934946

Melissa Conley Tyler (Contact Author)

University of Melbourne - Law School ( email )

University Square
185 Pelham Street, Carlton
Victoria, Victoria 3010
Australia

Jackie Bornstein

University of Bradford ( email )

Bradford
Bradford, West Yorkshire BD9 4JL

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