Accreditation of Online Dispute Resolution Practitioners
Conflict Resolution Quarterly, Vol. 25, No. 3, 2005
Posted: 5 Oct 2006
The incorporation of ODR into the practice of dispute resolution creates the need to address issues of accreditation such as the qualifications of practitioners and standards of practice for resolving disputes online. This paper outlines models for accrediting practitioners and how this impacts on the emerging field of ODR, including case studies of accreditation systems introduced by ODR providers. This paper is based on research conducted for the Department of Justice Victoria (Conley Tyler, Bornstein and Bretherton, 2004).
Keywords: online, dispute, resolution, accreditation, practitioner
JEL Classification: J52, K40
Suggested Citation: Suggested Citation