Conflict Resolution Case Study: The National Education Information System (Neis)

30 Pages Posted: 25 Oct 2006

See all articles by Jin Park

Jin Park

KDI School of Public Policy and Management

Date Written: August 2006

Abstract

The National Education Information System (NEIS), initiated by the Ministry of Education (MOE) in Korea, is an electronic system that manages diverse administrative and academic affairs of all the nation's schools and students through the Internet. In 2003, NEIS touched off a fierce conflict between the MOE and the Korea Teacher's and Education Worker's Union (KTU), and it was not until early 2004 that the case was resolved. The main issues were administrative and economic efficiency vs. personal information protection. The conflict could have been minimized if both the MOE and KTU had taken the participatory problem-solving method during 2002 and if a proper agenda (Agenda 3 in the paper) was developed in early 2003.

Keywords: education information system, personal information protection, negotiation, conflict resolution

JEL Classification: D74

Suggested Citation

Park, Jin, Conflict Resolution Case Study: The National Education Information System (Neis) (August 2006). KDI School of Public Policy & Management Paper No. 06-04, Available at SSRN: https://ssrn.com/abstract=926907 or http://dx.doi.org/10.2139/ssrn.926907

Jin Park (Contact Author)

KDI School of Public Policy and Management ( email )

P.O. Box 184 Cheong-Nyang
Seoul, 130-868
Korea, Republic of (South Korea)

HOME PAGE: http://www.kdischool.ac.kr

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