Conflict Management Strategies as Moderators or Mediators of the Relationship between Intragroup Conflict and Job Performance
9 Pages Posted: 30 Oct 2004
Date Written: June 15, 2004
There were numerous studies on conflict or conflict management styles (Jehn, 1997; Rahim, 2001) and individual and group outcomes, but no study, to our knowledge, investigated the moderating or mediating effects of the conflict management strategies on the relationship between conflict and job performance. This study was an attempt to bridge the gap. The moderating and mediating effects of conflict management strategies - problem solving and bargaining - on the relationship between i.
Keywords: Conflict, Conflict strategies, effectiveness
JEL Classification: D74
Suggested Citation: Suggested Citation