Perceived Organizational Support and Profitability

CentER Discussion Paper No. 2004-45

29 Pages Posted: 24 Jun 2004

See all articles by Johan Graafland

Johan Graafland

Tilburg University - Center for Economic Research

B.A. Rutten

Tilburg University - Center for Economic Research

Date Written: 2004

Abstract

This paper investigates the impact of perceived organizational support (POS) on performance. We predict that POS will be reciprocated by positive discretionary employee behavior, which in turn has a positive impact on performance. Empirical research on a sample of Dutch construction companies indeed corroborates a positive relationship between POS and performance. Moreover, the POS-performance link is found to be stronger for good performing firms than for bad performing firms, which supports that reciprocity drives the relationship between POS and performance.

Keywords: Perceived organizational support, job satisfaction, commitment, human resource management, reciprocity, extra role behavior, construction sector, profitability

JEL Classification: J28, J53, M12, M14, M54

Suggested Citation

Graafland, Johan and Rutten, B.A., Perceived Organizational Support and Profitability (2004). CentER Discussion Paper No. 2004-45, Available at SSRN: https://ssrn.com/abstract=557852 or http://dx.doi.org/10.2139/ssrn.557852

Johan Graafland (Contact Author)

Tilburg University - Center for Economic Research ( email )

Postbus 90153
Tilburg, DC Noord-Brabant 5000 LE
Netherlands
+31 13 466 2702 (Phone)

HOME PAGE: http://www.uvt.nl/webwijs/english/show.html?anr=516457&lang=en

B.A. Rutten

Tilburg University - Center for Economic Research ( email )

Postbus 90153
Tilburg, DC Noord-Brabant 5000 LE
Netherlands

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