Innovation and Communication Media in Virtual Teams – an Experimental Study

26 Pages Posted: 14 May 2020

See all articles by Nicola Grözinger

Nicola Grözinger

University of Cologne

Bernd Irlenbusch

University of Cologne

Katharina Laske

University of Cologne

Marina Schröder

Leibniz Universität Hannover

Abstract

In a novel real-effort setting, we experimentally study the effects of different communication media on creative performance in a collaborative tasks. We find that creative performance significantly decreases when group members communicate via chat instead of face-to-face. However, we find no significant difference between performances of groups that communicate via video conferences as compared to face-to-face. Thus, we provide evidence that barriers to creativity in virtual teams can be mitigated by real-time video conference communication.

Keywords: creativity, communication, laboratory experiment, real-effort, complex problem solving, innovation

JEL Classification: C91, J30, M52, O30

Suggested Citation

Grözinger, Nicola and Irlenbusch, Bernd and Laske, Katharina and Schröder, Marina, Innovation and Communication Media in Virtual Teams – an Experimental Study. IZA Discussion Paper No. 13218, Available at SSRN: https://ssrn.com/abstract=3596685

Nicola Grözinger (Contact Author)

University of Cologne

Albertus-Magnus-Platz
Cologne, 50923
Germany

Bernd Irlenbusch

University of Cologne ( email )

Albertus-Magnus-Platz
Cologne, 50923
Germany

Katharina Laske

University of Cologne ( email )

Albertus-Magnus-Platz
Cologne, 50923
Germany

Marina Schröder

Leibniz Universität Hannover ( email )

Welfengarten 1
D-30167 Hannover, 30167
Germany

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