PENGARUH PERSONAL KNOWLEDGE, JOB PROCEDURE DAN TECHNOLOGY TERHADAP KINERJA PEGAWAI ORGANISASI PUBLIK (The Effect of Personal Knowledge, Job Procedure and Technology on Employee’s Performance in Public Organization)

Jurnal Riset Manajemen Sains Indonesia (JRMSI), Vol 9, No. 2, 2018

25 Pages Posted: 30 Oct 2018

See all articles by Azwar Iskandar

Azwar Iskandar

Financial Education and Training Agency

Achmat Subekan

Ministry of Finance - Indonesia

Date Written: September 30, 2018

Abstract

Indonesian Abstract: Penelitian ini bertujuan untuk menganalisis pengaruh personal knowledge, job procedure dan technology dalam konteks knowledge management terhadap Performance (Kinerja Pegawai) di lingkungan organisasi publik, secara khusus pada lingkungan Badan Pendidikan dan Pelatihan (BPPK) Kementerian Keuangan. Populasi dalam penelitian ini adalah seluruh pegawai di lingkungan BPPK. Sampel penelitian diperoleh dengan teknik simple random sampling. Dengan menggunakan teknis analisis jalur (path analysis), penelitian menemukan bahwa (1) personal knowledge tidak terbukti secara signifikan memengaruhi performance (kinerja pegawai), job procedure terbukti secara signifikan memengaruhi performance (kinerja) pegawai, dan technology terbukti secara signifikan memengaruhi performance (kinerja) pegawai; (2) personal knowledge terbukti secara signifikan memengaruhi pemahaman pegawai akan job procedure organisasi; dan (3) personal knowledge dalam pengaruh tidak langsung terbukti secara signifikan memengaruhi performance (kinerja) pegawai yang dimediasi oleh job procedure.

English Abstract: This research was aimed to analyse the impact of personal knowledge, job procedure and technology on the employees' performance using case study from Financial Education and Training Agency (FETA) of Ministry of Finance of Indonesia. Population of this research was all employees of FETA. The sample was selected by simple random sampling technique. The data were collected through a questionnaire and were analyzed using the path analysis method.

The results of this research found that:

(1) personal knowledge has no significant effect on employee’s performance, job procedure and technology have significant effect on employee’s performance;

(2) personal knowledge has significant effect on employee’s understanding on job procedure; and

(3) personal knowledge indirectly has significant effect on employee’s performance mediated by job procedure.

Note: Downloadable document is in Indonesian.

Keywords: knowledge, technology, performance

JEL Classification: O32, Z00

Suggested Citation

Iskandar, Azwar and Subekan, Achmat, PENGARUH PERSONAL KNOWLEDGE, JOB PROCEDURE DAN TECHNOLOGY TERHADAP KINERJA PEGAWAI ORGANISASI PUBLIK (The Effect of Personal Knowledge, Job Procedure and Technology on Employee’s Performance in Public Organization) (September 30, 2018). Jurnal Riset Manajemen Sains Indonesia (JRMSI), Vol 9, No. 2, 2018, Available at SSRN: https://ssrn.com/abstract=3262452

Azwar Iskandar (Contact Author)

Financial Education and Training Agency ( email )

Kompleks Perkantoran Gedung Keuangan Negara
Jalan Urip Sumoharjo Km. 4
Makassar, Sulawesi Selatan 90234
Indonesia
+62411438393 (Phone)
+62411438152 (Fax)

HOME PAGE: http://bppk.depkeu.go.id

Achmat Subekan

Ministry of Finance - Indonesia ( email )

Gedung Djuanda I Lantai 12
l. Dr.Wahidin Raya Nomor 1
Jakarta, 10710
Indonesia

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