Employees’ Adoption of Workplace Innovations

In: Eibl, M. & Gaedke, M. (Hrsg.), INFORMATIK 2017. Gesellschaft für Informatik, Bonn. (S. 1399-1411)

13 Pages Posted: 19 Dec 2018

See all articles by J. Hausberg

J. Hausberg

School of Business Administration and Economics, University of Osnabrueck

Marcus Hülsdau

Universität Osnabrück - Faculty of Business and Economics

Krystallia Moysidou

University of Warwick, Warwick Business School, Students

Frank Teuteberg

Universität Osnabrück - Faculty of Business Administration

Date Written: March 17, 2018

Abstract

In this study, we investigate the factors at employee level that influence the adoption of a customer-facing video conferencing software in an insurance company. Despite the associated benefit of significantly reduced driving times for the insurance agents, less than half of our sample finally adopted the software. We analyse the employees’ self-efficacy, intrinsic and extrinsic motivation, risk propensity as well as trust in superiors as factors influencing their adoption behaviour. Our findings indicate that risk propensity and trust in superiors influence the behaviour only insignificantly, whereas self-efficacy as well as intrinsic and extrinsic motivation have an impact on the adoption behaviour. Surprisingly though, the extrinsic motivation points into the opposite direction as hypothesised. Employees who score high on extrinsic motivation are less likely to adopt this workplace innovation.

Keywords: workplace innovation, self-efficacy, intrinsic motivation, extrinsic motivation, trust, risk propensity, innovation adoption

Suggested Citation

Hausberg, Johann Piet and Hülsdau, Marcus and Moysidou, Krystallia and Teuteberg, Frank, Employees’ Adoption of Workplace Innovations (March 17, 2018). In: Eibl, M. & Gaedke, M. (Hrsg.), INFORMATIK 2017. Gesellschaft für Informatik, Bonn. (S. 1399-1411), Available at SSRN: https://ssrn.com/abstract=3142843

Johann Piet Hausberg (Contact Author)

School of Business Administration and Economics, University of Osnabrueck ( email )

Rolandstr. 8
Osnabrück, 49074
Germany

HOME PAGE: http://www.wiwi.uni-osnabrueck.de/tim

Marcus Hülsdau

Universität Osnabrück - Faculty of Business and Economics ( email )

Rolandstr. 8
Osnabrueck, D-49069
Germany

Krystallia Moysidou

University of Warwick, Warwick Business School, Students ( email )

West Midlands, CV4 7AL
United Kingdom

Frank Teuteberg

Universität Osnabrück - Faculty of Business Administration ( email )

Germany

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