When Differences Do (and Do Not) Make a Difference: How Individual Identities Influence Reactions to Diversity

Yale SOM Working Paper No. OB-04

39 Pages Posted: 1 Feb 2002

See all articles by Sandra Spataro

Sandra Spataro

Cornell University - Samuel Curtis Johnson Graduate School of Management

Date Written: January 2002

Abstract

This chapter proposes a model of person-situation interactions to explain when individuals react to diversity in their work places. Qualitative research reported here suggests individual identities likely influence reactions to diversity and should be considered in conjunction with traditional situational factors. The model developed from this research looks at interactions between high and low identification with demographic categories and strong and weak situational cues toward such categories to explain when individuals are most likely to respond (or not respond) to diversity. The proposition that motivated reactions to diversity are observable only when both situational and personal factors contribute is advanced.

Keywords: Diversity, Identification, Social Identification

JEL Classification: L00

Suggested Citation

Spataro, Sandra, When Differences Do (and Do Not) Make a Difference: How Individual Identities Influence Reactions to Diversity (January 2002). Yale SOM Working Paper No. OB-04, Available at SSRN: https://ssrn.com/abstract=298742 or http://dx.doi.org/10.2139/ssrn.298742

Sandra Spataro (Contact Author)

Cornell University - Samuel Curtis Johnson Graduate School of Management ( email )

Ithaca, NY 14853
United States
607-255-4961 (Phone)
607-254-4590 (Fax)

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