Gender and Organizational Citizenship Behavior of Information Technology Users in Poland and Germany
Proceedings of the Twenty-second Americas Conference on Information Systems (AMCIS), San Diego, California, USA, 11-14 August, 2016
10 Pages Posted: 19 Aug 2016
Date Written: August 12, 2016
We examine the effect of gender and country (cultural and organizational differences) on the organizational citizenship behavior (OCB) of information technology (IT) users in Poland (transition economy) and Germany (developed economy). We investigate two dimensions of human capital: the OCB individually oriented (OCBI) and organizationally oriented (OCBO). The online random survey comprised 280 Polish respondents and 72 German respondents, in different regions of the two countries. Our findings show that effects of gender and country between Poland and Germany exist. In Germany employees more appreciate OCB than in Poland. However in both countries women – subordinates better evaluate supervisors OCB in comparison to men - subordinates. Women – supervisors evaluate worse subordinates OCB in comparison to men - supervisors. Our findings complement the gap in the stream of scientific knowledge on the relationship between gender, country and OCB in the group of IT users, in relation to Polish and German economies.
Keywords: Country, Developed Economy, Ethic, Gender, Germany, Human Capital, Information Technology Users, Organizational Citizenship Behavior (OCB), Poland, Transition Economy
JEL Classification: J00, J20, J30, J39, J40, M00, M50
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