Transformation with Business Excellence and Innovation: Lessons from the Tata Group

Posted: 30 Aug 2014

See all articles by Sunil Mithas

Sunil Mithas

University of South Florida

Sunil Sinha

Independent

Date Written: August 26, 2014

Abstract

This article briefly describes the last two decades of the Tata group’s transformational journey toward business excellence. It provides an overview of the sequence of business excellence, globalization, and innovation initiatives that the Tata group used to transform itself from a $4 billion Indian group in 1991 to a global group that, as of 2014, operates in more than 100 countries with revenues approaching $103 billion, more than 67% of which has come from outside India. Authors outline a framework for using the levers of business excellence and innovation for transformation.

Keywords: Transformation, business excellence, innovation, globalization

Suggested Citation

Mithas, Sunil and Sinha, Sunil, Transformation with Business Excellence and Innovation: Lessons from the Tata Group (August 26, 2014). Robert H. Smith School Research Paper No. RHS 2487618, Available at SSRN: https://ssrn.com/abstract=2487618

Sunil Mithas (Contact Author)

University of South Florida ( email )

Tampa, FL 33620
United States

Sunil Sinha

Independent ( email )

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