Impact of Stress on Employees Job Performance: A Study on Banking Sector of Pakistan
Bashir, U., & Ramay, M. I. (2010). Impact Of Stress On Employees Job Performance A Study On Banking Sector Of Pakistan. International Journal of Marketing Studies, Vol. 2, No. 1, 2, May 2010, pp. 122-126
5 Pages Posted: 20 Jun 2013
Date Written: May 30, 2010
Bankers are under a great deal of stress and due to many antecedents of stress such as Overload, Role ambiguity, Role conflict, Responsibility for people, Participation, Lack of feedback, Keeping up with rapid technological change. Being in an innovative role, Career development, Organizational structure and climate, and Recent episodic events. One of the affected outcomes of stress is on job performance. This study examines the relationship between job stress and job performance on bank employees of banking sector in Pakistan. The study tests the purpose model in relation of job stress and its impact on job performance by using (n=144) data of graduate, senior employees including managers and customers services officers of well reputed growing bank in Pakistan. The data obtained through questioners was analyzed by statistical test correlation and regression and reliabilities were also confirmed. The results are significant with negative correlation between job stress and job performances and shows that job stress significantly reduce the performance of an individual. The results suggest that organization should facilitate supportive culture within the working atmosphere of the organization.
Keywords: Job performance, Stress, Banks
JEL Classification: G1, G20
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