Reciprocal Stakeholder Behavior: A Motive-Based Approach to the Implementation of Normative Stakeholder Demands
Hahn, T. (2015). Reciprocal Stakeholder Behavior: A Motive-Based Approach to the Implementation of Normative Stakeholder Demands. Business & Society, 54(1), 9-51. DOI 10.1177/0007650312439029
50 Pages Posted: 13 Jun 2013 Last revised: 5 Jun 2015
Date Written: June 11, 2013
This article develops the notion of reciprocal stakeholder behavior by applying the concept of reciprocal behavior from experimental economics to stakeholder theory. A reciprocal stakeholder behavior model shows under which conditions stakeholders can translate normative demands for pro-social corporate behavior into economic incentives for companies through reciprocal sanctions. The author argues effective reciprocal stakeholder sanctions represent a strong mechanism to implement normative stakeholder demands for pro-social corporate behavior. Conceptually, the author introduces behavioral motives as an important element of stakeholder behavior and stakeholder influence. The argument shows that the notion of reciprocal stakeholder behavior adds substantially to a better understanding of (a) how normative stakeholder demands for pro-social corporate behavior are formulated, and (b) why and under which conditions companies voluntarily comply with stakeholder demands for pro-social corporate behavior that goes beyond legal requirements.
Keywords: stakeholder behavior, reciprocity; fairness; stakeholder influence, normative stakeholder demands, pro-social corporate behavior, behavioral motives
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