Student Satisfaction in Malaysian Polytechnics
Ishak, S., Yunus, N. K. Y., & Ghouri, A. M., Student Satisfaction in Malaysian Polytechnics. LAP Publishers, 2013
Posted: 4 Feb 2013
Date Written: January 29, 2013
The text of present book is about the influence of lecturers’ human capital i.e lecturers’ enthusiasm and rapport towards student satisfaction i.e teaching and learning and mentoring services at selected Malaysia Polytechnics. This book provided an insight and further understanding of the impact of enthusiasm and rapport on polytechnic performances in terms of student satisfaction. It also stresses on the importance of lecturer-student relationship in rendering quality educational services.
Keywords: Teacher enthusiasm, student satisfaction, teacher student rapport, Malaysian polytechnics
JEL Classification: H75, I21
Suggested Citation: Suggested Citation