How the Future Shaped the Past: The Case of the Cashless Society

21 Pages Posted: 18 Nov 2011

See all articles by Bernardo Batiz-Lazo

Bernardo Batiz-Lazo

Northumbria University

Thomas Haigh

University of Wisconsin - Milwaukee

David L. Stearns

University of Washington - The Information School

Date Written: November 18, 2011

Abstract

This paper invites readers to look into how beliefs about future events help to better understand organizational change. Our argument is that the adoption of information technology and the adoption of new organizational forms around it have been driven by shifts in collective ideas of legitimate organizational development. As an example we focus on the establishment during the 1960s of a vision within US retail financial services, namely of the “cashless/checkless society”. The article tells of the power of this “imaginaire” to bring consensus in driving actual technological developments.

Keywords: imaginaires, expectations, isomorphism, cashless society, payment systems, USA

JEL Classification: E42, N82, N22

Suggested Citation

Batiz-Lazo, Bernardo and Haigh, Thomas and Stearns, David L., How the Future Shaped the Past: The Case of the Cashless Society (November 18, 2011). Available at SSRN: https://ssrn.com/abstract=1961542 or http://dx.doi.org/10.2139/ssrn.1961542

Bernardo Batiz-Lazo (Contact Author)

Northumbria University ( email )

Newcastle Upon Tyne
Newcastle Upon Tyne, NE1 8ST
United Kingdom

Thomas Haigh

University of Wisconsin - Milwaukee ( email )

Bolton Hall 802
3210 N. Maryland Ave.
Milwaukee, WI 53211
United States

David L. Stearns

University of Washington - The Information School ( email )

Box 353350
Seattle, WA 98195
United States

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