Exit, Voice, and Loyalty with Multiple Exit Strategies

Journal of Public Administration Research and Theory

Posted: 1 Aug 2011 Last revised: 20 Jan 2015

See all articles by Andrew B. Whitford

Andrew B. Whitford

University of Georgia - Department of Public Administration and Policy

Soo-Young Lee

University of Georgia - Department of Public Administration and Policy

Date Written: 2015

Abstract

We assess the turnover intentions of federal employees using Hirschman's theory of exit, voice and loyalty. Specifically, we follow other studies that have tested the effects of loyalty and voice on the likelihood a person states their intention to leave. However, using large-scale survey evidence from the federal workforce, we are able to assess the impact of loyalty, voice, and other factors (including assessments of pay) on the likelihood that a respondent will retire, leave for another federal agency, or leave for another sector. Our statistical analysis provides evidence that perceptions about voice and loyalty limit exit. Yet, the effect of voice, loyalty and pay vary with exit option.

Suggested Citation

Whitford, Andrew B. and Lee, Soo-Young, Exit, Voice, and Loyalty with Multiple Exit Strategies (2015). Journal of Public Administration Research and Theory, Available at SSRN: https://ssrn.com/abstract=1900974

Andrew B. Whitford (Contact Author)

University of Georgia - Department of Public Administration and Policy ( email )

Athens, GA 30602
United States
706-542-2898 (Phone)
706-583-0610 (Fax)

HOME PAGE: http://andrewwhitford.com

Soo-Young Lee

University of Georgia - Department of Public Administration and Policy ( email )

Athens, GA 30602
United States

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