The Impact of Management Capability on the Resource-Performance Linkage: Examining Indian Outsourcing Providers

Journal of World Business, Forthcoming

45 Pages Posted: 2 Feb 2011

See all articles by Somnath Lahiri

Somnath Lahiri

Illinois State University

Debmalya Mukherjee

University of Akron - College of Business Administration

Ben Kedia

University of Memphis

Date Written: July 2, 2010

Abstract

The increase in offshore outsourcing of information technology-enabled business processes has renewed scholarly attention to better understand the dynamics of service provider firms. In this study we examine how offshore outsourcing service providers’ internal and relational resources and capabilities jointly predict their economic performance. Analysis of data collected from a sample of 105 Indian service providers suggest that rent generation from firm-specific, idiosyncratic resources is positively moderated by the level of management capability possessed by such firms. Theoretical and managerial implications of the findings are discussed and avenues of future research are offered.

Suggested Citation

Lahiri, Somnath and Mukherjee, Debmalya and Kedia, Ben, The Impact of Management Capability on the Resource-Performance Linkage: Examining Indian Outsourcing Providers (July 2, 2010). Journal of World Business, Forthcoming, Available at SSRN: https://ssrn.com/abstract=1753787

Somnath Lahiri (Contact Author)

Illinois State University ( email )

Normal, IL 61761
United States

Debmalya Mukherjee

University of Akron - College of Business Administration ( email )

Ben Kedia

University of Memphis ( email )

Memphis, TN 38152
Memphis, TN usa 38152-3370
United States

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