Measuring Service-Sector Research and Development

Posted: 24 Nov 2009

See all articles by Jeffrey Petrusa

Jeffrey Petrusa

affiliation not provided to SSRN

Michael Gallaher

affiliation not provided to SSRN

Albert Link

University of North Carolina (UNC) at Greensboro - Department of Economics

Date Written: 2005

Abstract

Examining the innovation process in the servicesector and positing a model of the process are the goals of thisreport.Specifically, this analysis looks to identify areas of improvementfor the RD-1 survey instrument created by the National Science Foundation(NSF). Currently, institutional definitions of research and development (R&D)are not entirely applicable for the service sector because the historicaldefinitions and examples have evolved primarily to characterize manufacturingsector R&D activities.Case studies were conducted for fourservice-sector industries: telecommunications, software, financial services,and research development and testing. The purpose of the case studies was to determine the nature of theinnovation process therein and from that information glean an understanding ofwhether there are areas of significant over- or underreporting of R&Dactivities and to assess issues of misclassification. The model created is composed of the following components: strategicplanning, entrepreneurial activity, technology development, science base,infrastructure technologies, and risk reduction.With respect to theimprovements to the NSF's RD-1 instrument, recommendations are put forth formodifications to existing questions and for new questions that could beadded. (SRD)

Keywords: U.S. National Science Foundation (NSF), Telecommunications industry, Industrial research, Software industry, Financial services industry, Research firms, Research instruments, Service industries, Innovation process, R&D expenditures

Suggested Citation

Petrusa, Jeffrey and Gallaher, Michael and Link, Albert N., Measuring Service-Sector Research and Development (2005). University of Illinois at Urbana-Champaign's Academy for Entrepreneurial Leadership Historical Research Reference in Entrepreneurship, Available at SSRN: https://ssrn.com/abstract=1509980

Jeffrey Petrusa (Contact Author)

affiliation not provided to SSRN

No Address Available

Michael Gallaher

affiliation not provided to SSRN

No Address Available

Albert N. Link

University of North Carolina (UNC) at Greensboro - Department of Economics ( email )

Greensboro, NC 27402-6165
United States
336-334-5146 (Phone)
336-334-4089 (Fax)

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Abstract Views
447
PlumX Metrics