The Diffusion of Innovative Practices in the Service Sector - Evidence from British Establishments

46 Pages Posted: 12 Dec 2008

See all articles by Giuliana Battisti

Giuliana Battisti

Warwick Business School

Alfonsina Iona

Aston University - Finance & Accounting Group

Xiaolan Fu

University of Oxford

Date Written: December 11, 2008

Abstract

In this paper we explore the state of adoption of four sets of management practices in the UK. A simple decision model illustrates how the existence of synergistic gains can influence their adoption decision, while an index of intra firm diffusion summarises the intensity of their use and the extent of their complementary effects. By using a sample of 1238 UK firms present in the WERS dataset we show that the there exist synergistic effects from the joint adoption. We also show that significant differences exist between manufacturing and service sector in both their adoption patterns and their main drivers.

Keywords: Intra-firm diffusion, Complementarities, Management Practices, Innovations

Suggested Citation

Battisti, Giuliana and Iona, Alfonsina and Fu, Xiaolan, The Diffusion of Innovative Practices in the Service Sector - Evidence from British Establishments (December 11, 2008). Nottingham University Business School Research Paper No. 2008-06, Available at SSRN: https://ssrn.com/abstract=1314941 or http://dx.doi.org/10.2139/ssrn.1314941

Giuliana Battisti (Contact Author)

Warwick Business School ( email )

Scarman road
Coventry CV4 7AL
United Kingdom

Alfonsina Iona

Aston University - Finance & Accounting Group ( email )

United States

Xiaolan Fu

University of Oxford ( email )

3 Mansfield Road
Oxford, Oxfordshire OX1 3TB
United Kingdom

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