Toward a Framework for Managing High-Risk Government Outsourcing: Field Research in Three Italian Municipalities

Journal of Public Procurement, Vol. 8, No. 2, pp. 215-247, 2008

33 Pages Posted: 23 Jul 2008

See all articles by Emanuele Padovani

Emanuele Padovani

University of Bologna - Department of Management

David William Young

Boston University - Questrom School of Business

Date Written: June 1, 2008

Abstract

Many public sector organizations use outsourcing in an effort to take advantage of a private contractor's experience and economies of scale, thereby allowing them to provide high quality public services at a low cost. Although it has received considerable attention in the public policy and management literature for almost three decades, outsourcing has not always achieved a municipality's goals. To address the strategic and managerial issues of outsourcing, we combine a literature review with data obtained from a field study of three Italian municipalities. The resulting framework can assist public sector managers to determine both the services that are the best candidates for outsourcing, and the issues that must be considered in managing the chosen vendors to guarantee high quality and cost-effective results.

Keywords: outsourcing, government, risk management, public services, public sector

JEL Classification: H70, H79, M11, M55

Suggested Citation

Padovani, Emanuele and Young, David William, Toward a Framework for Managing High-Risk Government Outsourcing: Field Research in Three Italian Municipalities (June 1, 2008). Journal of Public Procurement, Vol. 8, No. 2, pp. 215-247, 2008, Available at SSRN: https://ssrn.com/abstract=1156360

Emanuele Padovani (Contact Author)

University of Bologna - Department of Management ( email )

Forli' Campus
15, p.le Vittoria
Forli', FC I-47121
Italy
+39(0543)374-621 (Phone)
+39(0543)374-660 (Fax)

HOME PAGE: http://www.unibo.it/docenti/emanuele.padovani

David William Young

Boston University - Questrom School of Business ( email )

595 Commonwealth Avenue
Boston, MA MA 02215
United States

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