A Field Study of RFID Deployment and Return Expectations

Production and Operations Management, Vol. 16, No. 5, pp. 599-612, 2007

32 Pages Posted: 29 May 2008 Last revised: 2 Sep 2014

See all articles by Jonathan Whitaker

Jonathan Whitaker

University of Richmond, Robins School of Business

Sunil Mithas

University of South Florida

Mayuram S. Krishnan

University of Michigan, Stephen M. Ross School of Business

Abstract

Radio Frequency Identification (RFID) technology promises to transform supply chain management. Building on previous research in information systems and supply chain management, this paper proposes a theoretical framework for RFID adoption and benefits, and tests the framework using data on U.S. firms. Our analysis suggests that there is a positive association between information technology (IT) application deployment and RFID adoption. We find that RFID implementation spending and partner mandate are associated with an expectation of early return on RFID investment, and a perceived lack of industry-wide standards is associated with an expectation of delayed return on RFID investment. These results suggest that firms with broad IT application deployment and a critical mass of RFID implementation spending are more likely to report early returns from RFID deployments. This paper extends previous research to understand the relationship between organization characteristics and adoption and expected benefits of the emerging RFID technology.

Keywords: RFID, Information Technology, Adoption, Benefits, Business Value of IT

Suggested Citation

Whitaker, Jonathan and Mithas, Sunil and Krishnan, Mayuram S., A Field Study of RFID Deployment and Return Expectations. Production and Operations Management, Vol. 16, No. 5, pp. 599-612, 2007, Available at SSRN: https://ssrn.com/abstract=1138403

Jonathan Whitaker (Contact Author)

University of Richmond, Robins School of Business ( email )

1 Gateway Road
Richmond, VA 23229
United States
804.287.6524 (Phone)
804.289.8878 (Fax)

Sunil Mithas

University of South Florida ( email )

Tampa, FL 33620
United States

Mayuram S. Krishnan

University of Michigan, Stephen M. Ross School of Business ( email )

701 Tappan Street
Ann Arbor, MI MI 48109
United States
734-763-6749 (Phone)

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