Kapil R. Tuli

Singapore Management University - Lee Kong Chian School of Business

469 Bukit Timah Road

Singapore 912409

Singapore

SCHOLARLY PAPERS

3

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SSRN CITATIONS
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Top 22,280

in Total Papers Citations

7

CROSSREF CITATIONS

38

Scholarly Papers (3)

1.
Downloads 718 ( 43,732)
Citation 22

Customer Satisfaction and Stock Returns Risk

Journal of Marketing, Forthcoming
Number of pages: 40 Posted: 23 Feb 2009
Kapil R. Tuli and Sundar G. Bharadwaj
Singapore Management University - Lee Kong Chian School of Business and University of Georgia--Terry School of Business
Downloads 436 (81,309)

Abstract:

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customer satisfaction, beta, systematic risk, idiosyncratic risk, downside risk, dispersion in analyst earnings forecast

Customer Satisfaction and Stock Returns Risk

Journal of Marketing, Forthcoming
Number of pages: 40 Posted: 02 Mar 2009
Kapil R. Tuli and Sundar G. Bharadwaj
Singapore Management University - Lee Kong Chian School of Business and University of Georgia--Terry School of Business
Downloads 282 (132,652)
Citation 3

Abstract:

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Relationship Multiplexity, Multiple types of ties, Financial Performance, Business-to-Business Customer Relationships, Sales Growth, Sales Volatility

2.

The Impact of Brand Quality on Shareholder Wealth

Journal of Marketing, Forthcoming
Number of pages: 43 Posted: 17 May 2011
Sundar G. Bharadwaj, Kapil R. Tuli and Andre Bonfrer
University of Georgia--Terry School of Business, Singapore Management University - Lee Kong Chian School of Business and Deakin University
Downloads 381 (96,004)
Citation 1

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Brand Quality, Stock Returns, Idiosyncratic Risk, Systematic Risk, Earnings, Industry Concentration, Marketing-Finance Interface

3.

Customer Satisfaction and its Impact on the Future Costs of Selling

Posted: 11 Mar 2019 Last Revised: 14 Apr 2020
Leon Gim Lim, Kapil R. Tuli and Rajdeep Grewal
Tilburg University, Singapore Management University - Lee Kong Chian School of Business and University of North Carolina (UNC) at Chapel Hill - Kenan-Flagler Business School

Abstract:

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capital structure, customer satisfaction, cost of selling, industry effects, marketing-finance interface, organizational resources, strategic flexibility, strategic intent