Zhiyu Zeng

Tsinghua University - Department of Industrial Engineering

Beijing

China

SCHOLARLY PAPERS

2

DOWNLOADS

237

SSRN CITATIONS

0

CROSSREF CITATIONS

1

Scholarly Papers (2)

1.

The Value of Customer-Related Information on Service Platforms: Evidence From a Large Field Experiment

Number of pages: 49 Posted: 02 Mar 2020 Last Revised: 18 Dec 2020
University of California, Los Angeles (UCLA) - Anderson School of Management, Tsinghua University - Department of Industrial Engineering, Washington University in St. Louis - John M. Olin Business School, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR) and affiliation not provided to SSRN
Downloads 138 (253,509)
Citation 1

Abstract:

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Platform Operations, Service Operations, Information Design, Field Experiment, Empirical OM

2.

Social Nudges Boost Productivity on Online Platforms: Evidence from Field Experiments

Number of pages: 41 Posted: 05 Jun 2020 Last Revised: 08 Jun 2020
Tsinghua University - Department of Industrial Engineering, University of California, Los Angeles (UCLA) - Anderson School of Management, Washington University in St. Louis - John M. Olin Business School, University of California, Berkeley - Department of Industrial Engineering & Operations Research (IEOR), affiliation not provided to SSRN, Supply Chain Management Department - W.P.Carey School of Business and New York University Shanghai
Downloads 99 (321,337)

Abstract:

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Social Nudge, Information-based Interventions, Productivity, Online Platform Operations, Field Experiment