Saiqa Ilham Akbar

Vocational College of Universitas Gadjah Mada

Bulaksumur

Yogyakarta, 55281

Indonesia

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Scholarly Papers (1)

1.

Business Process Reengineering and Change Management Strategy to Overcome the Resistance to Change

Number of pages: 21 Posted: 31 Dec 2019
Saiqa Ilham Akbar
Vocational College of Universitas Gadjah Mada
Downloads 249 (146,774)

Abstract:

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business process reengineering, change, service performance, resistance to change, and public organization