Uttara M Ananthakrishnan

Michael G. Foster School of Business

Box 353200

Seattle, WA 98195-3200

United States

SCHOLARLY PAPERS

4

DOWNLOADS

856

SSRN CITATIONS

0

CROSSREF CITATIONS

2

Scholarly Papers (4)

1.

No Pain, No Gain: Examining the Digital Resilience of the Fitness Sector During the COVID-19 Pandemic

Number of pages: 56 Posted: 01 Dec 2020
Uttara M Ananthakrishnan, Jenny Chen and Anjana Susarla
Michael G. Foster School of Business, Michigan State University - The Eli Broad College of Business and The Eli Broad Graduate School of Management and Michigan State University - The Eli Broad College of Business and The Eli Broad Graduate School of Management
Downloads 336 (107,177)

Abstract:

Loading...

COVID-19, Safegraph, Digitization, Digital Substitution

2.

A Tangled Web: Should Online Review Portals Display Fraudulent Reviews?

Forthcoming, Information Systems Research
Number of pages: 64 Posted: 26 Dec 2018 Last Revised: 08 Mar 2020
Uttara M Ananthakrishnan, Beibei Li and Michael D. Smith
Michael G. Foster School of Business, Carnegie Mellon University - H. John Heinz III School of Public Policy and Management and Carnegie Mellon University - H. John Heinz III School of Public Policy and Management
Downloads 250 (145,799)

Abstract:

Loading...

Fraudulent Reviews, Randomized Experiment, User Trust, Online Platform, Product Search Engine

3.

I Hear You: Does Quality Improve with Customer Voice?

Number of pages: 51 Posted: 20 Oct 2019 Last Revised: 03 Aug 2020
Uttara M Ananthakrishnan, Davide Proserpio and Siddhartha Sharma
Michael G. Foster School of Business, Marshall School of Business, University of Southern California and Kelley School of Business, Indiana University
Downloads 217 (167,793)
Citation 2

Abstract:

Loading...

Online reviews, Reputation management, TripAdvisor, Expedia, Hotel industry, Sentiment analysis, Sentence embeddings

4.

The Drivers and Virality of Hate Speech Online

Number of pages: 32 Posted: 01 Mar 2021
Uttara M Ananthakrishnan and Catherine E. Tucker
Michael G. Foster School of Business and Massachusetts Institute of Technology (MIT) - Management Science (MS)
Downloads 53 (447,116)

Abstract:

Loading...

Hate Speech, Racism, Sexism, Internet, Social Media