Ekaterina Astashkina

INSEAD

Boulevard de Constance

77305 Fontainebleau Cedex

France

SCHOLARLY PAPERS

2

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818

SSRN CITATIONS

4

CROSSREF CITATIONS

1

Scholarly Papers (2)

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1.

The Environmental Impact of the Advent of Online Grocery Retailing

Number of pages: 49 Posted: 03 Apr 2019
Ekaterina Astashkina, Elena Belavina and Simone Marinesi
INSEAD, Cornell SC Johnson College of Business and The Wharton School, University of Pennsylvania
Downloads 651 (49,900)
Citation 4

Abstract:

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Online Retailing, Food Waste, Grocery Delivery, Sustainable Operations

2.

Impact of Workforce Flexibility on Customer Satisfaction: Empirical Framework & Evidence from a Cleaning Services Platform

HEC Paris Research Paper No. MOSI-2018-1313
Number of pages: 21 Posted: 23 Oct 2018 Last Revised: 27 Oct 2018
Ekaterina Astashkina, Ruslan Momot and Marat Salikhov
INSEAD, Northwestern University - Kellogg School of Management and Yale School of Management
Downloads 167 (218,685)
Citation 2

Abstract:

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workforce flexibility, decentralization, customer satisfaction, service operations, labor management, labor platforms, customer relationship management, business analytics