Elliot Shin Oblander

Columbia Business School

New York, NY 10027

United States

http://elliotshinoblander.com

SCHOLARLY PAPERS

3

DOWNLOADS
Rank 20,992

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Top 20,992

in Total Papers Downloads

2,995

SSRN CITATIONS

2

CROSSREF CITATIONS

0

Scholarly Papers (3)

1.

Scalable Data Fusion with Selection Correction: An Application to Customer Base Analysis

Forthcoming at Marketing Science
Number of pages: 75 Posted: 11 Apr 2019 Last Revised: 08 Jun 2020
Daniel McCarthy and Elliot Shin Oblander
Emory University - Department of Marketing and Columbia Business School
Downloads 1,274 (19,675)
Citation 2

Abstract:

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data fusion; selection correction; customer relationship management; marketing-finance interface

2.

How has COVID-19 Impacted Customer Relationship Dynamics at Restaurant Food Delivery Businesses?

Number of pages: 55 Posted: 29 Apr 2021
Elliot Shin Oblander and Daniel McCarthy
Columbia Business School and Emory University - Department of Marketing
Downloads 1,156 (22,757)

Abstract:

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customer acquisition, customer retention, customer relationship management, marketing-finance interface, COVID-19

3.

The Past, Present, and Future of Customer Management

NYU Stern School of Business, Columbia Business School Research Paper Forthcoming
Number of pages: 17 Posted: 12 Sep 2019 Last Revised: 02 Jun 2020
Columbia Business School, Harvard University - Business School (HBS), Duke University - Fuqua School of Business, New York University (NYU) - Department of Marketing and Columbia Business School - Marketing
Downloads 565 (60,601)

Abstract:

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Customer management, Customer relationship dynamics, Customer lifetime value, Direct marketing