Hanniche Hadj

University of Blida - Faculty of Economics

Blida

Algeria

SCHOLARLY PAPERS

1

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10

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1

Scholarly Papers (1)

1.

The Impact of Customer Relationship Management on Customer Behavior: Case Study of Ooredoo for Telecommunications

Revue Des Sciences Commerciales, Vol.17, No.1
Number of pages: 12 Posted: 25 Jun 2018 Last Revised: 13 Feb 2020
Sid Ahmed Hadj Aissa, Thabit Thabit and Hanniche Hadj
University of Blida - Faculty of Economics, Ninevah University and University of Blida - Faculty of Economics
Downloads 174 (211,987)
Citation 10

Abstract:

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CRM; Customer behaivors; Ooredoo telecomunications; Customer satistfication