Lesley Meng

Yale School of Management

New Haven, CT 06520

United States

http://https://som.yale.edu/faculty/lesley-meng

SCHOLARLY PAPERS

1

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4

Scholarly Papers (1)

1.

The Impact of Facility Layout on Service Worker Behavior: An Empirical Study of Nurses in the Emergency Department

Number of pages: 40 Posted: 19 Mar 2018 Last Revised: 22 May 2020
Lesley Meng, Robert Batt and Christian Terwiesch
Yale School of Management, Wisconsin School of Business and University of Pennsylvania - Operations & Information Management Department
Downloads 259 (145,771)
Citation 7

Abstract:

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Healthcare Operations Management, Empirical Service Operations Management, Behavioral Operations, Facility Layout