Arash Barfar

University of Nevada, Reno - College of Business Administration

Assistant Professor of Information Systems

Reno, NV 89557-0016

United States

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Scholarly Papers (1)

1.

Applying Behavioral Economics in Predictive Analytics for B2B Churn: Findings from Service Quality Data

Number of pages: 34 Posted: 25 Nov 2016 Last Revised: 01 May 2017
Arash Barfar, Balaji Padmanabhan and Alan Hevner
University of Nevada, Reno - College of Business Administration, University of South Florida - College of Business Administration and University of South Florida - College of Business Administration
Downloads 208 (178,193)

Abstract:

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Organizational Decision Analytics, B2B Service Operations, Churn, Service Quality, Decision-Making, Rationality, Bounded Rationality, Heuristics, Adaptive Toolbox, Somatic States