Lenard Huff

University of Michigan at Ann Arbor

500 S. State Street

Ann Arbor, MI 48109

United States

SCHOLARLY PAPERS

1

DOWNLOADS

238

SSRN CITATIONS

1

CROSSREF CITATIONS

2

Scholarly Papers (1)

1.

On the Measurement of Perceived Service Quality: A Conjoint Analysis Approach

Service Quality: New Directions in Theory and Practice, Chapter 9, pp. 201-22, 1994
Number of pages: 22 Posted: 09 Jun 2016
Pennsylvania State University, University of Michigan at Ann Arbor, University of Michigan at Ann Arbor and University of Michigan at Ann Arbor
Downloads 238 (157,949)
Citation 1

Abstract:

Loading...