Ignatia Pramesty

Hilton Hotel (Indonesia)

Bandung

Indonesia

SCHOLARLY PAPERS

1

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Scholarly Papers (1)

1.

Measuring Customers' Intimacy? Evidence from Indonesian Service-Based Companies

International Journal for Economic Theory and Practice and Social Science (Journal Ekonomika, Serbia), Vol. 61, No. 2, Edition April-June 2015, ISSN # 0350-137X/eISSN # 2334-9190
Number of pages: 64 Posted: 29 Sep 2015
International University Liaison Indonesia (IULI), International University Liaison Indonesia (IULI) - Hotel & Tourism Management, Hilton Hotel (Indonesia) and Avia Tour
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Abstract:

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leadership, product innovation, internal branding, electronic word of mouth, employee-based brand equity, customer intimacy