Ken Moon

University of Pennsylvania - The Wharton School

Jon M. Huntsman Hall

3730 Walnut St.

Philadelphia, PA 19104-6365

United States

SCHOLARLY PAPERS

9

DOWNLOADS
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Top 26,068

in Total Papers Downloads

2,305

SSRN CITATIONS
Rank 25,346

SSRN RANKINGS

Top 25,346

in Total Papers Citations

23

CROSSREF CITATIONS

14

Scholarly Papers (9)

1.

Manufacturing Productivity with Worker Turnover

Number of pages: 70 Posted: 25 Sep 2018 Last Revised: 22 Nov 2019
University of Pennsylvania - The Wharton School, University of Chicago - Booth School of Business, University of California, Berkeley, Apple Inc., Stanford University, Department of Sociology, Students, University of California, Berkeley, London School of Economics & Political Science (LSE), Stanford University - Freeman Spogli Institute for International Studies, Graduate Institute of International and Development Studies (IHEID) and Apple University
Downloads 456 (77,233)
Citation 5

Abstract:

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Data-driven workforce planning, Empirical operations management, Employee turnover, Experience-Based Equilibrium, Production planning, Productivity, Stochastic optimization, Structural estimation

2.

Randomized Markdowns and Online Monitoring

Management Science, Forthcoming
Number of pages: 80 Posted: 03 Apr 2015 Last Revised: 07 Sep 2016
University of Pennsylvania - The Wharton School, Stanford Graduate School of Business and Stanford University - Stanford Graduate School of Business
Downloads 433 (82,077)
Citation 19

Abstract:

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Continuous-time stochastic game, Dynamic consumer behavior, Price commitment, Price discrimination, Revenue Management, Structural estimation

3.

Growth and Customer Loyalty: Evidence from the App Economy

Stanford University Graduate School of Business Research Paper No. 16-24
Number of pages: 40 Posted: 10 May 2016 Last Revised: 24 Nov 2016
Haim Mendelson and Ken Moon
Stanford University - Stanford Graduate School of Business and University of Pennsylvania - The Wharton School
Downloads 406 (88,502)
Citation 2

Abstract:

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App economy; Customer acquisition; Customer loyalty; Empirical operations management; Service operations; Service Profit Chain

4.

When to Be Agile: Ratings and Version Updates in Mobile Apps

Number of pages: 43 Posted: 06 Nov 2019 Last Revised: 06 Apr 2021
University of Pennsylvania - The Wharton School, affiliation not provided to SSRN, Northwestern University, Microsoft Research, University of Pennsylvania - The Wharton School and University of Pennsylvania - The Wharton School
Downloads 245 (152,542)
Citation 2

Abstract:

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Agile product development, Empirical operations management, Mobile apps, Online marketplace, Product quality and reviews, Product versioning, Sequential innovation, Structural estimation

5.

Managing Market Thickness in Online Business-to-Business Markets

Kelley School of Business Research Paper No. 19-51, Stanford University Graduate School of Business Research Paper No. 3442379
Number of pages: 68 Posted: 25 Aug 2019 Last Revised: 26 Jun 2020
Stanford Graduate School of Business, University of Maryland - Robert H. Smith School of Business, University of Pennsylvania - The Wharton School and Indiana University, Kelley School of Business
Downloads 196 (188,368)
Citation 9

Abstract:

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Online markets; Market clearing; Market thickness, Matching supply with demand; Natural experiment; Structural estimation

6.

Matching in Labor Marketplaces: The Role of Experiential Information

Number of pages: 58 Posted: 27 Mar 2020
Cornell SC Johnson College of Business, Cornell Tech, University of Pennsylvania - The Wharton School and University of Pennsylvania - The Wharton School
Downloads 192 (191,898)
Citation 1

Abstract:

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Choice modeling and estimation, Empirical operations management, Information friction, Market intermediaries, Marketplace design, Matching with costly inspection, Online labor markets

7.

Responsible Sourcing: The First Step Is the Hardest

Number of pages: 37 Posted: 29 Aug 2020
University of Pennsylvania - The Wharton School, University of Pennsylvania - The Wharton School and University of Pennsylvania - The Wharton School
Downloads 186 (197,382)
Citation 2

Abstract:

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certifications, corporate social responsibility, human rights, labor abuse, sustainable sourcing

8.

When Work Becomes Traceable in the Supply Chain: Connecting Product Reliability to the Turnover of Factory Workers

Number of pages: 38 Posted: 28 Apr 2020 Last Revised: 27 Jan 2021
University of Pennsylvania - The Wharton School, Stanford University - Freeman Spogli Institute for International Studies, University of Chicago - Booth School of Business and Apple University
Downloads 120 (281,653)
Citation 2

Abstract:

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Data-driven workforce planning, Empirical operations management, Employee turnover, People operations, Product quality, Productivity, Quality management, Supply chain management

9.

Strategic Choices and Routing Within Service Networks: Modeling and Estimation Using Machine Learning

Number of pages: 48 Posted: 16 Apr 2021 Last Revised: 23 Jun 2021
Ken Moon
University of Pennsylvania - The Wharton School
Downloads 71 (392,203)

Abstract:

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Adversarial estimation; Consumer choice; Demand estimation; Empirical operations management, Machine learning, Neural networks, Queueing, Service networks, Structural estimation