Patrick T. Harker

University of Pennsylvania - Operations & Information Management Department

Professor Information Management

Philadelphia, PA 19104

United States

SCHOLARLY PAPERS

9

DOWNLOADS

18

SSRN CITATIONS

0

CROSSREF CITATIONS

4

Scholarly Papers (9)

1.

Product Positioning Under Price Competition

Management Science Vol. 36 No. 2, pp. 175-199, 1990
Number of pages: 26 Posted: 02 Jun 2016
S Chan Choi, Wayne S. DeSarbo and Patrick T. Harker
Rutgers Business School, Pennsylvania State University and University of Pennsylvania - Operations & Information Management Department
Downloads 18 (642,316)

Abstract:

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marketing, competitive strategy, product policy, games, noncooperative, programming, variational inequalities

2.

A Numerical Approach to Deriving Long-Run Equilibrium Solutions in Spatial Positioning Models

Management Science, Vol. 38, No. 1, pp. 75-86, (1992)
Posted: 03 Jun 2016
S Chan Choi, Wayne S. DeSarbo and Patrick T. Harker
Rutgers Business School, Pennsylvania State University and University of Pennsylvania - Operations & Information Management Department

Abstract:

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marketing - competitive strategy, product policy, games, noncooperative, programming, variational inequalities

3.

To Sell or Not to Sell: Determining the Tradeoffs between Service and Sales in Retail Banking Phone Centers

WFIC, 96-07
Posted: 09 Jul 1998
O. Zeynep Aksin and Patrick T. Harker
Koc University and University of Pennsylvania - Operations & Information Management Department

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4.

Modeling a Phone Center: Analysis of a Multi-Channel Multi-Resource Processor Shared Loss System

WFIC 96-02
Posted: 09 Jul 1998
O. Zeynep Aksin and Patrick T. Harker
Koc University and University of Pennsylvania - Operations & Information Management Department

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5.

Performance in Consumer Financial Services Organizations: Framework and Results from the Pilot Study

Posted: 05 Jul 1998
Frances X. Frei, Patrick T. Harker and Larry W. Hunter
Harvard Business School, University of Pennsylvania - Operations & Information Management Department and University of Wisconsin - Madison - Department of Management and Human Resources

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6.

Process Design and Efficiency: Evidence from Retail Banking

WFIC 96-04
Posted: 03 Jul 1998
Frances X. Frei and Patrick T. Harker
Harvard Business School and University of Pennsylvania - Operations & Information Management Department

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7.

Innovation in Retail Banking

97-48
Posted: 18 May 1998
Frances X. Frei, Patrick T. Harker and Larry W. Hunter
Harvard Business School, University of Pennsylvania - Operations & Information Management Department and University of Wisconsin - Madison - Department of Management and Human Resources

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8.

Projections Onto Efficient Frontiers: Theoretical and Computational Extensions to D.E.A.

Posted: 07 May 1998
Frances X. Frei and Patrick T. Harker
Harvard Business School and University of Pennsylvania - Operations & Information Management Department

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9.

Measuring the Efficiency of Service Delivery Processes: With Application to Retail Banking

Posted: 21 Apr 1998
Frances X. Frei and Patrick T. Harker
Harvard Business School and University of Pennsylvania - Operations & Information Management Department

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