Andrzej Kobylanski

Penn State Greater Allegheny

4000 University Drive

McKeesport, PA 15132

United States

SCHOLARLY PAPERS

2

DOWNLOADS

483

SSRN CITATIONS

0

CROSSREF CITATIONS

1

Scholarly Papers (2)

1.

The Role of Customer Satisfaction in the Quality Management Systems: A Crosscultural Study

International Journal of Management and Marketing Research, Vol. 4, No. 3, pp. 57-74
Number of pages: 18 Posted: 06 Jan 2012
Penn State Greater Allegheny, University of Warmia and Mazury in Olsztyn (UWM) and University of Warmia and Mazury in Olsztyn (UWM)
Downloads 290 (125,286)

Abstract:

Loading...

Customer satisfaction, quality management systems, food industry in Poland and the USA

2.

Development of Marketing Orientation in Small and Medium-Sized Enterprises Evidence from Eastern Europe

International Journal of Management and Marketing Research, Vol. 4, No. 1, pp. 49-59, 2011
Number of pages: 11 Posted: 08 Jul 2011
Andrzej Kobylanski and Radoslaw Szulc
Penn State Greater Allegheny and University of Warmia and Mazury in Olsztyn (UWM)
Downloads 193 (186,457)

Abstract:

Loading...

marketing orientation, small business, SMEs in Poland