Jonathan R. Clark

Pennsylvania State University

Pennsylvania State University

University Park

State College, PA 16802

United States

SCHOLARLY PAPERS

2

DOWNLOADS

145

SSRN CITATIONS
Rank 28,958

SSRN RANKINGS

Top 28,958

in Total Papers Citations

10

CROSSREF CITATIONS

21

Scholarly Papers (2)

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

Harvard Business School Technology & Operations Mgt. Unit Working Paper No. 11-057
Number of pages: 41 Posted: 07 Dec 2010 Last Revised: 17 Jan 2013
Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Pennsylvania State University, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 117 (290,674)

Abstract:

Loading...

Customer specificity, Experience, Healthcare, Learning, Outsourcing

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

NBER Working Paper No. w18723
Number of pages: 41 Posted: 18 Jan 2013 Last Revised: 28 Feb 2021
Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Pennsylvania State University, Harvard Business School and University of North Carolina Kenan-Flagler Business School
Downloads 10 (729,725)
Citation 4

Abstract:

Loading...

2.

Broadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry

NBER Working Paper No. w16937
Number of pages: 38 Posted: 11 Apr 2011 Last Revised: 12 Apr 2021
Jonathan R. Clark and Robert S. Huckman
Pennsylvania State University and Harvard Business School
Downloads 18 (642,316)
Citation 2

Abstract:

Loading...