Susan F. Lu

Purdue University - Krannert School of Management

1310 Krannert Building

West Lafayette, IN 47907-1310

United States

http://https://sites.google.com/site/susanluhome/home

SCHOLARLY PAPERS

28

DOWNLOADS

3,367

SSRN CITATIONS

68

CROSSREF CITATIONS

43

Scholarly Papers (28)

Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida

Simon Business School Working Paper No. FR 14-05
Number of pages: 41 Posted: 13 Mar 2014 Last Revised: 23 Aug 2014
Susan F. Lu and Huaxia Rui
Purdue University - Krannert School of Management and University of Rochester - Simon Business School
Downloads 421 (82,570)
Citation 2

Abstract:

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word of mouth, physician ratings, patient selection, quality disclosure

Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida

NET Institute Working Paper No. 14-01, Simon Business School Working Paper No. FR 14-19
Number of pages: 43 Posted: 08 Oct 2014
Susan F. Lu and Huaxia Rui
Purdue University - Krannert School of Management and University of Rochester - Simon Business School
Downloads 59 (431,131)
Citation 12

Abstract:

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word of mouth, physician ratings, patient selection, quality disclosure

2.

Multitasking, Information Disclosure and Product Quality: Evidence from Nursing Homes

Simon School Working Paper No. FR 09-03
Number of pages: 47 Posted: 25 Feb 2009 Last Revised: 16 Mar 2010
Susan F. Lu
Purdue University - Krannert School of Management
Downloads 318 (114,465)
Citation 5

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Multitasking, Information Disclsoure, Quality

3.

Do Mandatory Overtime Laws Improve Quality? Staffing Decisions and Operational Flexibility of Nursing Homes

Management Science, Vol. 63, No. 11, November 2017, pp. 3566–3585
Number of pages: 41 Posted: 11 Apr 2016 Last Revised: 12 Nov 2019
Susan F. Lu and Lauren Xiaoyuan Lu
Purdue University - Krannert School of Management and Dartmouth College - Tuck School of Business
Downloads 279 (131,492)
Citation 12

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Nurse Staffing, Mandatory Overtime Law, Health Care Quality, Flexibility, Demand Uncertainty, Stochastic Program, Registered Nurses

4.

The Effectiveness of Law, Financial Development, and Economic Growth in an Economy of Financial Repression: Evidence from China

World Development, Forthcoming, Simon School Working Paper No. FR 09-07
Number of pages: 16 Posted: 23 Feb 2009
Susan F. Lu and Yang Yao
Purdue University - Krannert School of Management and Peking University - China Center for Economic Research (CCER)
Downloads 258 (142,479)

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legal system, financial development, financial repression, economic growth

5.

Does Technology Substitute for Nurses? Staffing Decisions in Nursing Homes

Management Science, Forthcoming, Simon Business School Working Paper No. FR 17-02
Number of pages: 40 Posted: 17 Oct 2016 Last Revised: 05 Jun 2017
Susan F. Lu, Huaxia Rui and Abraham Seidmann
Purdue University - Krannert School of Management, University of Rochester - Simon Business School and University of Rochester - Simon Business School
Downloads 243 (151,149)
Citation 8

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staffing, labor, automation technology, vertical differentiation, nursing homes

6.

Profiting from Gaizhi: Management Buyout During China's Privatization

Number of pages: 38 Posted: 23 Feb 2009 Last Revised: 16 Mar 2010
Susan F. Lu and David Dranove
Purdue University - Krannert School of Management and Northwestern University - Kellogg School of Management
Downloads 180 (199,766)

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Privatization, Moral Hazard, Management Buyout, Hidden Information

Malpractice Laws and Incentives to Shield Assets: Evidence from Nursing Homes

Simon School Working Paper No. FR 14-09
Number of pages: 50 Posted: 31 Mar 2014 Last Revised: 04 Nov 2016
University of Rochester - Simon Business School, Purdue University - Krannert School of Management and University of Rochester - Simon Business School
Downloads 178 (201,746)

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Malpractice, Brand, Ownership, Chain

Malpractice Laws and Incentives to Shield Assets: Evidence from Nursing Homes

Journal of Empirical Legal Studies, Vol. 14, Issue 2, pp. 301-332, 2017
Number of pages: 32 Posted: 27 Apr 2017
University of Rochester - Simon Business School, Purdue University - Krannert School of Management and University of Rochester - Simon Business School
Downloads 1 (796,953)
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8.

Clustering, Agency Costs and Operating Efficiency: Evidence from Nursing Home Chains

Number of pages: 32 Posted: 13 Mar 2011 Last Revised: 11 Oct 2012
Susan F. Lu and Gerard J. Wedig
Purdue University - Krannert School of Management and University of Rochester - Simon Business School
Downloads 172 (207,757)
Citation 2

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Clustering, Horizontal Integration, Monitoring, Health Care Markets

9.

The Role of Donations in Quality Disclosure: Evidence from Nonprofit Nursing Homes

Number of pages: 45 Posted: 09 Nov 2011 Last Revised: 03 Sep 2015
Susan F. Lu
Purdue University - Krannert School of Management
Downloads 166 (214,108)
Citation 1

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nonprofit, quality disclosure, donation, teaching-to-the-test, mimicking

10.

Does Competition Improve Service Quality? The Case of Nursing Homes Where Public and Private Payers Coexist

Number of pages: 70 Posted: 06 May 2017 Last Revised: 01 Jun 2020
Purdue University - Krannert School of Management, Drexel University, University of Rochester - Simon Business School and Rutgers University
Downloads 153 (229,280)

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Competition, Mixed Payers, Reputation, Quality, Health Care

11.

Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State

Number of pages: 33 Posted: 01 Jan 2020
Shujing Sun, Susan F. Lu and Huaxia Rui
University of Texas at Dallas, Naveen Jindal School of Management, Purdue University - Krannert School of Management and University of Rochester - Simon Business School
Downloads 141 (245,019)
Citation 1

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telemedicine, emergency room, overcrowding, health information technology

12.

Ownership, Branding and Multiple Audience Concerns: Evidence from Nursing Homes

Simon School Working Paper No. FR 11-26
Number of pages: 42 Posted: 30 Aug 2011 Last Revised: 13 Aug 2012
University of Rochester - Simon Business School, Purdue University - Krannert School of Management and University of Rochester - Simon Business School
Downloads 115 (285,749)
Citation 1

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brand reputation, horizontal ownership, litigation, unionization

13.

Distance, Quality, or Relationship? Interhospital Transfer of Heart Attack Patients

Production and Operations Management, Vol. 27, No. 12, December 2018, pp. 2251–2269
Number of pages: 36 Posted: 12 Jan 2017 Last Revised: 12 Nov 2019
Lauren Xiaoyuan Lu and Susan F. Lu
Dartmouth College - Tuck School of Business and Purdue University - Krannert School of Management
Downloads 111 (292,806)
Citation 1

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hospital operations, patient routing, quality of care, multihospital system, nonprofit

14.

Does Nonprofit Ownership Matter for Firm Performance? Evidence from Ownership Conversions of Nursing Homes

Number of pages: 37 Posted: 20 Mar 2019 Last Revised: 01 Mar 2021
Lauren Xiaoyuan Lu and Susan F. Lu
Dartmouth College - Tuck School of Business and Purdue University - Krannert School of Management
Downloads 84 (350,743)

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nonprofit, for-profit, ownership conversion, financial performance, quality of care, patient selection, nurse staffing, wage cost, machine learning

15.

The Retraction Penalty: Evidence from the Web of Science

Simon School Working Paper No. FR 13-30
Number of pages: 45 Posted: 01 Dec 2013
Purdue University - Krannert School of Management, University of Maryland - Department of Economics, Northwestern University - Kellogg School of Management and Northwestern University
Downloads 73 (380,398)
Citation 1

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retraction, self-reporting

16.

Do Social Media Dominate Government Report Cards in Influencing Consumer Choice? Evidence from U.S. Nursing Homes

Number of pages: 48 Posted: 06 Mar 2020 Last Revised: 30 Mar 2021
Yuanchen Li, Lauren Xiaoyuan Lu and Susan F. Lu
Purdue University - Krannert School of Management, Dartmouth College - Tuck School of Business and Purdue University - Krannert School of Management
Downloads 70 (389,254)

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online consumer reviews, government report cards, consumer choice, nursing homes, healthcare, quality of care

17.

The Value of Health IT Interoperability: Evidence from Interhospital Transfer of Heart Attack Patients

Number of pages: 37 Posted: 14 Apr 2020 Last Revised: 28 Jan 2021
Yao Li, Lauren Xiaoyuan Lu, Susan F. Lu and Jian Chen
Tsinghua University, School of Economics & Management, Students, Dartmouth College - Tuck School of Business, Purdue University - Krannert School of Management and Tsinghua University - School of Economics and Management
Downloads 61 (418,000)
Citation 1

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interoperability, health information exchange, heart attack, interhospital patient transfer, throughput time, duplicate tests

18.

Health Information Technologies: Which Nursing Homes Adopted Them?

Number of pages: 24 Posted: 26 Feb 2016
University of Massachusetts Amherst, Purdue University - Krannert School of Management, Nanjing University, Rutgers University, University of Massachusetts and University of Massachusetts Worcester - University of Massachusetts Medical School
Downloads 59 (424,929)
Citation 1

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health information technology; nursing home; long term care; quality of care

19.

Persuasion, Donor Heterogeneity, and Workload: The Impact of Charitable Workers on Donors’ Blood Donation Decisions

USC Marshall School of Business Research Paper
Number of pages: 65 Posted: 28 Jul 2020 Last Revised: 20 Mar 2021
Wilson Lin, Susan F. Lu and Tianshu Sun
University of Southern California - Marshall School of Business, Purdue University - Krannert School of Management and University of Southern California - Marshall School of Business
Downloads 45 (478,432)

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charitable operations, charitable giving, non-profit operations, data analytics, blood donation, public health

20.

What Can Online Personal Statements Tell Us? Insights about Physicians’ Personality Traits and Clinical Performance

Number of pages: 50 Posted: 03 Dec 2020
Purdue University - Krannert School of Management, Purdue University - Krannert School of Management and Purdue University
Downloads 35 (524,157)

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Review Platforms, Physician-Generated Content, Big Five Personality Traits, Scheduling

21.

The Reverse Matthew Effect: Catastrophe and Consequence in Scientific Teams

NBER Working Paper No. w19489
Number of pages: 56 Posted: 05 Oct 2013 Last Revised: 03 Apr 2021
University of Maryland - Department of Economics, Northwestern University, Purdue University - Krannert School of Management and Northwestern University - Kellogg School of Management
Downloads 33 (534,474)

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22.

Five-Star Ratings and Managerial Turnover: Evidence from the Nursing Home Industry

Number of pages: 41 Posted: 29 Jun 2020
University of Rochester - Simon Business School, Purdue University - Krannert School of Management and University of Rochester - Simon Business School
Downloads 30 (550,369)

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Disclosure, Quality, Governance, Competition, Turnover, Complementarity

23.

Estimating the Demand Spillover Effect of Inventory Stockouts in a Fashion Footwear Retail Setting

Tuck School of Business Working Paper No. 3696682
Number of pages: 35 Posted: 06 Nov 2020
Tsinghua University, Dartmouth College - Tuck School of Business, Purdue University - Krannert School of Management and Tsinghua University
Downloads 23 (593,379)

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Fashion retail, stockouts, demand spillover, difference-in-differences, proactive transshipment

24.

Inside Job or Deep Impact? Using Extramural Citations to Assess Economic Scholarship

NBER Working Paper No. w23698
Number of pages: 58 Posted: 21 Aug 2017 Last Revised: 03 Apr 2021
Massachusetts Institute of Technology (MIT) - Department of Economics, Massachusetts Institute of Technology (MIT) - Sloan School of Management, Massachusetts Institute of Technology (MIT) - Department of Economics, Massachusetts Institute of Technology (MIT) - Economics, Finance, Accounting (EFA) and Purdue University - Krannert School of Management
Downloads 21 (606,731)
Citation 12

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25.

Why Do Women Struggle to Climb the Corporate Ladder? Evidence from Retail Frontline Managers

Number of pages: 34 Posted: 17 Feb 2021
Tsinghua University, Purdue University - Krannert School of Management, Dartmouth College - Tuck School of Business and Tsinghua University
Downloads 18 (627,010)
Citation 1

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gender inequity, resource allocation, frontline management, retail operations, people-centric operations

26.

Solving Shortage in a Priceless Market: Insights from Blood Donation

NBER Working Paper No. w21312
Number of pages: 39 Posted: 06 Jul 2015 Last Revised: 27 Mar 2021
Tianshu Sun, Susan F. Lu and Ginger Zhe Jin
University of Southern California - Marshall School of Business, Purdue University - Krannert School of Management and University of Maryland - Department of Economics
Downloads 11 (677,458)
Citation 3

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27.

Medicare Payment to Skilled Nursing Facilities: The Consequences of the Three-Day Rule

NBER Working Paper No. w25017
Number of pages: 66 Posted: 17 Sep 2018
Ginger Zhe Jin, AJin Lee and Susan F. Lu
University of Maryland - Department of Economics, Michigan State University and Purdue University - Krannert School of Management
Downloads 7 (707,460)

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28.

Multitasking, Information Disclosure, and Product Quality: Evidence from Nursing Homes

Journal of Economics & Management Strategy, Vol. 21, Issue 3, pp. 673-705, 2012
Number of pages: 33 Posted: 05 Jul 2012
Susan F. Lu
Purdue University - Krannert School of Management
Downloads 2 (749,246)
Citation 1
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