College Station, TX 77843
BPO, Business Process Outsourcing
Customer Care, Organizational Culture, Organisational Culture, Market Orientation, Service Quality, Service sector, services, MORTN, SERVQUAL, SERVPERF, Service Performance
Service Quality, Relationship Quality, User Satisfaction, Outsourcing
Outsourcing, Offshoring, Insourcing, Onshoring, Nearshoring
Case, Study, Outsourcing, Offshoring, Insourcing, Onshoring, Global Delivery, Cases, Studies
Offshore, Offshoring, Insourcing, Multinational, MNE, MNC, Greenfield, International, Entrepreneurship, Outsourcing, Global
Outsourcing, Switching, Costs, Backsourcing, Customer, Vendor, Supplier, Strategy
Bidirectional, Outsourcing, Service Quality, Relationship Quality, Product Quality, Collaboration, Cross-border, Cross-organizational, information technology, IT, software development, project, lifecycle
Corporate Social Responsibility, Sustainability Practices, R&D, Innovation, Multinational, Internationalization, Dynamic Capabilities, Resource Based View
PSF, professional service, law, knowledge, what is a professional service firm, toward a theory and taxonomy of knowledge-intensive firms
Agency theory, Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Information Officer (CIO), Chief Operating Officer (COO), information technology (IT), outsourcing, politics, power, top management team, transaction cost theory, upper echelon theory
emerging markets, entrepreneurship, foreign direct investment, institutional voids, knowledge, micro-finance
Corporate Social Responsibility, Global Warming, Greenhouse Gas Emissions, Anthropogenic Climate Change, Signaling Theory, Organizational Learning Theory, Utility Maximization Principle
microfinance, positive organizational ethics, poverty, gender inequality, women, entrepreneurship, institutionalization, institutional voids, corporate social responsibility.
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Corporate Governance, Bottom of the Economic Pyramid, Board Composition, Agrarian Institutions, Microfinance
Family, Ownership, Culture, Collectivism, Power Distance, Institution, Institutional Void, Agency Theory, Financial Credit, Credit Crunch, Credit Crisis
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